Frequently asked questions

An AI agent is a piece of software that performs tasks autonomously on your behalf. Unlike a simple chatbot or macro, an agent can make decisions, handle unexpected situations, and complete multi-step processes — like finding leads, writing personalised emails, and updating your CRM — without constant human direction.

Absolutely not. We handle all of the technical setup, configuration, and management. You just need to be able to describe how your business works and what you want to improve. We take care of everything else.

Most clients go from initial audit to live agents within 2-4 weeks. Simple automations can be deployed in days. More complex, multi-agent systems take a little longer, but we always prioritise getting quick wins live first.

On hardware you own. We deploy AI agents on a Mac Mini in your office or a managed server in a UK data centre. Your data never leaves your control, is never shared with third parties, and is never used to train AI models.

Yes. On-premise deployment means full data sovereignty. We provide data processing agreements, privacy impact assessment templates, and configure all workflows to comply with UK GDPR and the Data Protection Act 2018.

Over 30 native integrations including HubSpot, Pipedrive, Xero, Shopify, Mailchimp, Google Ads, Meta, Slack, Cal.com, and many more. For tools without native integrations, we build custom API connections.

Plans start from £500 per month for up to 2 agents. Our Growth plan at £1,200 per month includes up to 6 agents and is the most popular choice. Enterprise pricing is custom. No setup fees, no long-term contracts.

No. All plans are month-to-month. You can cancel with 30 days notice at any time. We believe in earning your business every month, not locking you in.

This depends on your business and which agents you deploy. Typical results include 2-3x more leads, 80% reduction in manual admin time, and significant improvements in response times, content output, and reporting accuracy. We provide specific projections during your free AI audit.

No. AI agents handle repetitive, time-consuming tasks so your team can focus on high-value work — building relationships, making decisions, and delivering your core service. Most of our clients find that AI makes their existing team more productive and effective, not redundant.

Every workflow has built-in error handling, retry logic, and monitoring. If an agent encounters a problem, it retries automatically and alerts our team. On Growth and Enterprise plans, you have priority support and a dedicated account manager who monitors your system proactively.

Absolutely. Most clients start with 1-2 agents targeting their biggest pain point, then add more as they see results. Upgrading is instant — new agents can be deployed within days of your request.

We work with businesses across every sector — trades, hospitality, professional services, healthcare, fitness, beauty, property, ecommerce, SaaS, construction, financial services, and education. If your business has repetitive processes, we can automate them.

ChatGPT is a tool you interact with manually. JWHive agents work autonomously in the background — finding leads, sending emails, writing content, and updating your CRM without you logging in or typing a prompt. They are always on, always working, and integrated into your business systems.

On plans where hardware is included, the Mac Mini is yours to keep. On plans where we supply it, we will either transfer ownership to you at a fair price or collect it — your choice. Your data always stays with you.