Concierge Agent

An AI receptionist that never clocks off

Concierge is an AI chatbot trained on your business data that sits on your website 24/7. It answers questions, qualifies leads, books appointments, and hands warm prospects to your team — all while you sleep.

The Problem

You are losing leads outside business hours

Research shows that 78% of customers buy from the first business that responds to their enquiry. If someone visits your website at 9pm on a Sunday and cannot get an answer, they move on to the next option. You never even know they were there. For businesses that rely on enquiries — trades, professional services, clinics — this is a constant, invisible leak in the pipeline.

A contact form is not enough. People want answers now. They want to know your pricing, your availability, your service area. They want to book a call or schedule an appointment without waiting until Monday morning. Concierge handles all of this — instantly, accurately, and in your brand voice.

Unlike generic chatbots that follow rigid scripts, Concierge is trained on your specific business data — your services, pricing, FAQs, service areas, team bios, and booking availability. It holds natural conversations, understands context, and knows when to escalate to a human.

Capabilities

What Concierge does

Lead Qualification

Asks the right questions to determine if a visitor is a good fit — budget, timeline, location, requirements. Qualified leads are tagged and sent to your CRM.

FAQ Handling

Answers common questions instantly — pricing, opening hours, service areas, booking process. Reduces the load on your team while keeping prospects engaged.

Appointment Booking

Integrates with Cal.com, Calendly, or your booking system. Prospects book directly in the chat without leaving your website.

CRM Integration

Every conversation is logged in your CRM with a full transcript. Lead details, qualification data, and conversation summaries are captured automatically.

Never miss another enquiry

Book a free audit and we will show you how Concierge would work on your website — trained on your data, answering your customers' questions, 24 hours a day.